ROCK HILL, S.C. (Dec. 18, 2014) – EBARA Fluid Handling has announced Robert Hub as customer service manager.
Hub will be responsible for managing the customer service center, inside sales, applications engineering, aftermarket services as well as further advancement of Fluid Handling’s service programs. Hub will also work closely with sales and marketing to process, develop and deliver business and product enhancements to provide high-level customer experiences before, during and after the sale.
Hub brings a wealth of experience and valuable technical knowledge to EBARA Fluid Handling (FHD). His strong background in the municipal, commercial and industrial markets include International Piping Services Company and Flowserve, where he held various positions with increasing responsibilities in technical sales, operations and overall general management. Most recently, he served as vice president of the Southeast Mechanical Services Division of the Houston, Texas, based global company TEAM Industrial Services.
“Within these positions, Robert has been directly responsible for facilitating change management, process improvements and driving customer acquisitions,” states Richard Thompson, vice president, EBARA Fluid Handling. “We are fortunate to have Robert join our management team and look forward to integrating his vision for enhancing the customer experience with FHD.”
“Customer service has been a strategic priority for EBARA,” Hub said. “I’m looking forward to working with a company that places such an emphasis on service and want to implement programs that that will set us apart from our competitors and establish the company as providing the best service in the industry.”
Hub holds a BA in business administration from Eastern Illinois University and an MBA from the McColl School of Business, Queens University, Charlotte, North Carolina.